FAQS
HOW LONG UNTIL IÂ RECEIVE MY ITEMS?
All orders are currently processed within 4 to 5 weeks after receiving your order confirmation email. You will receive another notification when your order has shipped. I am working hard to reduce this time frame in the very near future.
WHAT ARE THE PAYMENT OPTIONS?
The current payment options are on my website. These are PayPal , apple pay and most major credit/debit cards. If you wish to pay by alternative means please message me and I will assist as much as possible.
WHAT IS YOUR RETURN POLICY?
I accept returns up to 14 days after delivery, I must then receive the item(s) within a futher 14 days, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.Â
In the event that your order arrives damaged in any way, please email us as soon as possible at burrmandan@hotmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
WHICH BURR IS BEST FOR ME?
At Burr Man Dan I pride myself on the best customer service and I am always happy to help and assist with any enquires using my experience within the field to help solve any enquires. Please use the contact form or social media to contact me.